![]() We also make sure we’re in regular communication with our clients, sending status updates every Friday, so they always know they’re top of mind. We use Houzz Pro for everything: product libraries, presentations, invoicing and purchase orders. To be able to deliver that quality service, you have to have your back end set up and organized with systems. When you provide excellent service, customers are more than happy to tell other prospective clients about it. I take a lot of pride in the fact that we’ve won the service award five years in a row. Separate from design, excellent customer service is our number one focus. We’re always putting our best foot forward with quality content that showcases our bright, airy, refined aesthetic of neutrals, blues and greens, and then we tag with keywords to make sure the projects reach a broader audience. One of the reasons my firm wins Best of Houzz awards is our use of professional photography. I try to design spaces that are super functional for the individual client, not just for Instagram. Some are families, some are empty nesters. Michael Blevins courtesy of Delphinium DesignĮvery client presents a different set of wants and needs. Here, three 2023 honorees share, in their own words, what the experience has meant for them and their business: “As a result, award winners, especially on the design and architecture front, are getting work all around the world, wherever Houzz has a presence,” says Hausman. But because the platform itself has such an enormous reach, with members throughout Europe, Asia, Australia and New Zealand, that exposure crosses time zones and borders. Winners are named for each city or region, meaning there will be best bathrooms and primary bedrooms for Dallas and Detroit, Nashville and New Orleans, Palm Beach and Palm Springs, and beyond. The awards are both local and global in impact. “It’s wonderful to see designers announcing their Best of Houzz honors on social media.” ![]() For a small business, that’s incredibly rewarding,” says Hausman. “Recipients really get excited, because a Best of Houzz win means that their work is being seen by a very large number of people. Winners in the design category are chosen based on popularity-how often a project photo has been saved by the 65 million homeowners and home design enthusiasts who use the platform-while service awards reflect an abundance of good reviews and an overall positive rating. “Unlike most design prizes, which are voted on by a small panel, Best of Houzz is really a people’s choice award,” says the company’s vice president of industry marketing Liza Hausman. But conveniently for the designers, no fawning applications or extra-credit homework is required to qualify: Consideration is automatic by virtue of having an active profile on the site with new projects and client reviews. By spotlighting exceptional interior designers, architects and other experts, the awards serve as a handy online guide for homeowners in search of referrals in their region. Offered by the home remodeling and design platform since 2012, not long after its inception, these annual honors are decided by Houzz’s global community and recognize the industry pros who made a big impression with their creative talent or customer service in the previous year. Broadway has the Tonys, Hollywood has the Oscars, but when it comes to celebrating superlative design work and customer service in residential and commercial interiors and renovation, it’s a decidedly more democratic, crowdsourced affair: For more than a decade, designers have turned to the Best of Houzz awards.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |